Combine AI & Automation for Seamless E2E Service

Integrations

Connect Tenjin to Your Ecosystem

Whether answering HR queries, automating IT actions, Tenjin delivers results that truly transforms operations.

Tenjin AI-powered automation integrating with business tools for seamless end-to-end service, HR and IT automation

Integrate with All Your Key Platforms

Tenjin puts Intelligent Automation at the forefront of the service. By combining Conversational AI, Intelligent Automation, and a decentralised Knowledge Network, Tenjin empowers self-service, completes tasks, and resolves issues faster and smarter.

It connects to the platforms that power your organisation, bringing together siloed knowledge, automating actions, and delivering insights where they’re needed.

Supported Platforms Include:

The following platforms are a subset of already possible integrations.

ITSM

ServiceNow, Jira, Ivanti, Cherwell, Halo, Matrix42

HR

PeopleHR, Workday, Dynamics 365

Finance & ERP

SAP, Dynamics, Oracle

CRM

Salesforce, HubSpot, Zendesk

Automation Tools

SS&C Blue Prism, UiPath, Microsoft Power Automate, n8n, Automation Anywhere

Knowledge Repositories

Integrate with multiple knowledge bases and synchronise with SharePoint

Collaboration Platforms

Microsoft Teams, Slack, MS Graph

Communication APIs

Twilio (for SMS) and many more

If it has an API, Tenjin can connect to it.  Even if it doesn’t, we’ve never found a connection we cannot make! 

API & Custom Connectors

Flexible, Scalable, Secure Integration

 

Tenjin includes a growing library of prebuilt integrations and supports custom connectors for everything else. All integrations are secure by design, using OAuth authentication and granular permissions to control access to data.

 

You can extend integrations through low-code configuration, without relying on development teams.

 

 

Delegate Tasks to Automation

Let Tenjin act, not just provide answers. By integrating with Automation platforms, Tenjin enables users to:

  • Raise and track support  tickets and submit request forms, whether IT, Finance, HR etc. in a conversational way, to ensure the right information is captured first time
  • Retrieve data and/or update records such as holiday entitlement and booking process requests end to end ,i.e.  Joiners / Movers / Leavers – for onboarding & offboarding
  • Trigger backend workflows / automation

Tenjin becomes the user interface of your automation estate, giving employees and teams one place to get things done, day or night.

 

 

Support for Every Data Type

Tenjin ingests and connects to structured and unstructured data, linking data so it doesn’t have to be replicated: Knowledgebases, FAQs, PDFs

  • Intranets (e.g., SharePoint, OneDrive, DropBox, CMS platforms)
  • Emails, chat logs, and historical support tickets
  • Expert know-how and SME contributions
  • HR, CRM, ITSM and ERP data

Tenjin transforms scattered data into a unified, intelligent knowledge network.

 

 

Say Goodbye to Island-Hopping

No more switching between portals, passwords, or point solutions. Tenjin brings information and action together into one conversational interface – integrated directly into:

  • Microsoft Teams
  • Web portals
  • Mobile apps
  • Email
  • SMS

Anytime, anywhere your people work, Tenjin is there.

 

 

Knowledge is a Network — Tenjin is the Hub

  • Connect structured and unstructured knowledge with human expertise.
  • Link people, tools, processes and data, and systems in real time.
  • Use tokenised incentives to fuel a culture of sharing and collective intelligence.

 

 

Book your AI Assistant and Intelligent Automation demo

Get a tailored walkthrough of how Tenjin can reduce costs and improve employee support across your business.

What to expect

A 30-60 minute call to discuss your requirements

FAQs

Here’s some Frequently Asked Questions (FAQs). Feel free to check these out or perhaps click on Charles and chat with him to ask your questions!

 

Q: What are Tenjin’s USPs?

A: Tenjin combines Intelligent Automation, AI and crowdsources knowledge into one ecosystem; it has a low-code / no-code configuration; it integrates easily with existing systems; and maximises your employees productivity and satisfaction 24/7

Q: What Digital Channels does Tenjin support?

A: Tenjin supports web, mobile app, Microsoft Teams, SMS, Slack, and other digital channels your business uses.

Q: Can Tenjin integrate with other systems?

A: Yes – Tenjin has an extensive capability to leverage APIs and connectors to integrate with your key business applications.

Discover Tenjin’s Use Cases

Explore Tenjin’s AI in HR onboarding, IT Service Desk, efficient operations and customer service, boosting productivity, cutting tickets, and empowering frontline teams.

Use Cases
Office team collaborating with laptops and technology, representing how Tenjin Intelligent Automation streamlines business processes with Conversational AI and automation.

Interested in Tenjin?

Submit the form and a member of our team can help you understand how it could benefit you.