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![Intelligent Automation Tenjin illustrated by Charles riding a lawnmower in a burgundy smoking jacket, symbolising smarter business efficiency.]()
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What is Tenjin?
Meet Tenjin, your AI-powered Digital Assistant, designed to transform internal operations. Whether you need support for HR, Operations, IT or you just want to run a more efficient business, Tenjin helps across departments reducing costs, freeing up internal capacity and increases productivity. Seamlessly integrated with Microsoft Teams and your existing systems, Tenjin empowers employees with instant support, unlocking knowledge, and delivering the answers they need, sooner.
Tenjin is far more than just a chatbot, its uses are limitless, Integrating across your business, from HR, IT, Finance, Facilities to Sales, Tenjin offers solutions for every department, to get work done.
Challenges Tenjin Solves
High Operational Costs
- Cut costs without heavy investment in AI.
- Seamlessly integrate existing systems and automation.
- Avoid unnecessary hiring (freeing up people from low-value work).
Lack of Capacity & Skills
- Remove up to 60% of questions, tickets and requests.
- Automate end-to-end processes, including Tenjin’s AI onboarding assistant handling routine tasks instantly.
- Tenjin is in a controlled environment with access to LLMs to interpret questions, your knowledge stays internal, it never gets shared externally.
Information Sprawl
- Eliminate knowledge silos: connect the knowledge synapses of your business.
- Create a unified, searchable knowledge base across HR, IT, Finance, and more.
- “Ask Once, Save Forever” captures knowledge locked in expert’s heads.
Productivity Bottlenecks
- Reduces employee downtime: support them anytime, anywhere.
- Speed up onboarding and ticket resolution.
- Reduce escalations and eliminate manual bottlenecks.
Risk & Resistance
- Reduce reliance on single individuals.
- Avoid compliance risks.
- Utilise LLMs to interpret questions, but keep your knowledge internal, never shared externally.
Fragmented User Experience
- Access one AI Digital Assistant across Microsoft Teams, email, mobile, SMS, and web.
- Integrate your existing ITSM, CRM, ERP, data and automation platforms.
- Reduce the disruption from future business change, uncoupling 3rd party portals from the user experience.
Key Benefits of Tenjin
Reduce Costs, Increase Efficiency
AI-driven automation cuts support tickets by up to 60%, while keeping costs predictable and low.
Boost Productivity
Employees get instant answers and outcomes 24/7 from an internal AI Digital Assistant that never sleeps.
Unlock Knowledge
Crowdsourced knowledge, connecting your business’s synapses, syncing scattered data and your team’s knowledge through Expert Assist.
Easy to Use
Launch in days. Low-code, no dev team required. Simple integrations with Microsoft Teams, email, and more.
Secure & Scalable by Design
Built on Microsoft Azure. ISO 27001-compliant. Supports OpenAI, ChatGPT, and other LLMs.
Future-Proof Growth
Managed services, change management, consulting, professional services, and AI strategy support included.
See Tenjin in action!
Self-help 24/7
See how employees instantly access the latest knowledge 24/7, continually enhanced by Expert Assist
End-to-end Automation
See how Tenjin acts as an Intelligent Automation hub, allowing businesses to interact with and extend their existing processes across platforms and third-party systems for smarter onboarding.
Connect Anytime, Anywhere
See how you can easily configure Tenjin to give employees access anytime, anywhere, through their preferred channel, including Teams, mobile, web & email, so employees are never more than 30 seconds from the answer.
Workflow Design
See how the easy drag-and-drop low-code workflows seamlessly integrate into a unified automation and knowledge ecosystem.
Book your AI Assistant and Intelligent Automation demo
Get a tailored walkthrough of how Tenjin can reduce costs and improve employee support across your business.
What to expect
A 30-60 minute call to discuss your requirements
FAQs
Here’s some Frequently Asked Questions (FAQs). Feel free to check these out or perhaps click on Charles and chat with him to ask your questions!
Q: What is Tenjin?
A: Tenjin is an Intelligent Automation and knowledge management digital assistant that helps organisations work smarter by answering questions, automating tasks, and integrating with systems.
Q: Simplify Tenjin for me?
A: Tenjin is like a digital colleague that knows your business, answers questions, and takes care of routine work.
Q: How would I explain it to my team?
A: Tenjin is a digital assistant that helps your employees get answers, save time, and automate routine tasks so you can focus on what matters.
Q: How will Tenjin help me meet my goals?
A: Tenjin aligns with business goals – whether that’s improving service, reducing costs, or scaling operations. It combines AI with business knowledge, integrates with your tools, and delivers real productivity gains. Because it’s fast to deploy, secure, adaptable to your needs, and proven to deliver measurable value, it delivers results fast.
Q: Can Tenjin be customised for specific business needs?
A: Absolutely. Tenjin designed to be adapted to your organisation, with low-code configuration and easy integration capabilities.
Recent Tenjin Success Stories
Book your AI Assitant and Intelligent Automation demo
Submit the form and a member of our team will be in contact shortly.
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